Terms of Service

Last updated: October 2025

Effective from: October 2025

1. Overview

These Terms of Service (“Terms”) govern all products and services provided by KVFL Coaching, operated by Kobe Veal (“we,” “our,” or “us”). By purchasing a program, subscription, or session through our website or payment portal (Stripe), you (“the Client”) agree to be legally bound by these Terms. If you do not agree, please do not purchase or use our services.

2. Eligibility

KVFL Coaching offers the following services:

• Online Coaching Programs: Including “Structure,” “Aesthetics,” and “Ascend” coaching tiers, delivered through HubFit and supported by online communication.
• Preset Training Programs: Including the “KVFL Foundations” series, delivered as digital downloadable products.
• In-Person Coaching: Personal training sessions delivered in London, UK.

All coaching and training services are designed for general fitness, lifestyle improvement, and education purposes. They are not a substitute for medical advice or therapy.

3. Client Responsibilities

You must:

• Be 18 years or older (or have written parental consent if under 18).
• Be medically cleared to participate in physical exercise.
• Complete all required onboarding, PAR-Q, and consent forms honestly and accurately.

We reserve the right to decline or terminate coaching if information provided is false, incomplete, or medically unsuitable for participation.

4. Payments

All payments are processed securely via Stripe. Payment confirms acceptance of these Terms. Prices are listed in GBP (£) and may include applicable taxes.

• Online Coaching Tiers: Charged on a subscription basis (monthly, 3-month, or 6-month commitments).
• In-Person Coaching: Paid in advance per session or block booking.

Your access to coaching services begins once payment has been successfully received.

5. Refunds and Cancellations

A. Online Coaching Tiers

• Refunds are not offered after onboarding materials are provided.
• Subscriptions may be cancelled prior to the next billing cycle through your client dashboard or by contacting us in writing.
• Failure to cancel before renewal will result in automatic renewal and continued billing.
• Failure to cancel before renewal will result in automatic renewal and continued billing.

B. In-Person Coaching

• All sales are final and non-refundable.
• Sessions may be rescheduled with at least 24 hours’ notice.
• Sessions cancelled within 24 hours or missed entirely will be forfeited without refund.
• We reserve the right to terminate your coaching if you breach these Terms, are abusive, or fail to maintain communication.

6. Client Responsibilities

By purchasing any KVFL Coaching service, you agree to:

• Provide accurate and up-to-date personal, medical, and lifestyle information.
• Inform your coach promptly of any injuries, illnesses, or medication changes.
• Follow training and nutrition guidance responsibly and within your physical limits.
• Understand that results depend on individual effort, adherence, and circumstances.

You acknowledge that physical exercise carries inherent risks, and you participate voluntarily.

7. Coaching Limitations

KVFL Coaching provides educational guidance in fitness, nutrition, and lifestyle management. We are not medical professionals, and we do not diagnose, treat, or cure any medical condition. You must consult a qualified medical professional before beginning any exercise or nutrition program.

8. Liability Waiver

By purchasing or participating in KVFL Coaching, you release Kobe Veal and KVFL Coaching from any liability for injury, illness, or damages resulting from participation in coaching, training, or use of any provided materials.

This waiver extends to all coaching platforms, digital materials, and in-person sessions.

9. Intellectual Property

All materials, including PDFs, videos, written guides, and program structures, are the intellectual property of KVFL Coaching. You may not reproduce, distribute, share, or resell any KVFL materials without written permission.

10. Data Protection and Privacy

KVFL Coaching complies with the UK GDPR and Data Protection Act 2018. We collect and store only information necessary for the delivery of coaching services.

Your data may include:

• Contact details
• Health and fitness information
• Payment and transaction data
• Communication logs

You have the right to:

• Request access to your stored data
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent at any time

For details on how we handle and secure your information, please refer to our Privacy Policy.

11. Termination of Service

We reserve the right to terminate or suspend a client’s access to coaching for:

• Breach of these Terms
• Abuse or inappropriate behaviour
• Repeated non-adherence to coaching protocols
• Safety or ethical concerns

In such cases, no refund will be issued.

12. Force Majeure

KVFL Coaching shall not be liable for delays or failure to perform due to events beyond our reasonable control, including natural disasters, internet outages, or third-party service disruptions.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be resolved under the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

For questions or concerns regarding these Terms, contact:

KVFL Coaching Email: info@kvflcoaching.com